Shipping policy
At HomeEase, we aim to deliver your orders quickly and safely. Please review our shipping policy below.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on weekends or public holidays.
2. Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances or courier delays.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Free shipping may be offered on selected promotions or order amounts.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp.
- You can use this tracking number to monitor your delivery status.
5. Delivery Issues
- Please ensure that your shipping address and contact details are correct.
- HomeEase is not responsible for delays or failed deliveries due to incorrect information provided by the customer.
6. Failed Delivery / Reattempts
- If a delivery attempt fails, the courier may contact you for re-delivery.
- Additional charges may apply for repeated delivery attempts.
7. Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 48 hours with proof (photos/videos), and we will assist you promptly.
8. Service Areas
- We currently ship across Pakistan (or specify your service areas if different).
- For international shipping, please contact us before placing an order.
9. Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: arxumrajput@gmail.com
Phone/WhatsApp: +92-323-7478174
Thank you for shopping with HomeEase!